Restaurant Operations Manager

4 weeks ago


Litchfield Park, Arizona, United States Firehouse Subs Full time

Restaurant Operations Manager

This position is responsible for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.

Ensure the restaurant is in full compliance with local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and other relevant regulations.

Key Responsibilities:

  • Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture of a cheerful and fun work environment and Firehouse Subs beliefs and values.
  • Ensure the profitability of the business by operating within established guidelines and requirements for food cost, labor, controllable, utilities, and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
  • Actively participate in Local Restaurant Marketing in the local trade area.
  • Implement and promote all Public Safety Foundation initiatives.
  • Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
  • Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Maintain restaurant equipment in full working order and communicate problems immediately to the Owner.

About Firehouse Subs:

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation, and the brand is a family of franchise operators who share their same passion for generously serving food and community.

For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our Values:

Hearty and Flavorful Food, Heartfelt Service, and Public Safety.

This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant.

All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.



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