Business Center Assistant Manager
3 weeks ago
Position Overview
PNC is a leading financial institution that values its employees as its greatest differentiator and competitive advantage. As a Business Center Assistant Manager, you will be part of a team that delivers exceptional customer experiences and fosters an inclusive workplace culture.
Job Responsibilities
- Manage the operational soundness of the branch, ensuring security procedures are followed and audit controls are in place.
- Lead a high-performing team through attraction, onboarding, coaching, and development of branch team members.
- Drive revenue and loyalty through proactive interactions with clients.
- Manage, coach, and execute a proactive client experience within an omni-channel environment.
- Foster a positive working environment that facilitates exceptional service and expanding profitable customer relationships.
Requirements
- 3+ years of related experience.
- Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-Oriented.
- Branch Banking Services, Decision Making and Critical Thinking, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.
Benefits
- PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
- Medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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