Customer Service Representative
1 week ago
Enterprise Holdings is seeking a highly skilled Customer Service Agent to join our team at the St. Paul Minneapolis International Airport. As a key member of our team, you will provide exceptional customer service to our clients, ensuring a smooth and efficient rental car experience.
Key Responsibilities- Provide personalized service to customers, addressing their needs and resolving any issues in a fair and equitable manner.
- Ensure accurate and complete preparation of rental and return documents.
- Offer assistance with directions, maps, and local area information to customers.
- Review rental parameters with customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Must be at least 18 years of age.
- High School Diploma or G.E.D. required.
- Minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support.
- Valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
- Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Paid time off.
- Employee rental car discounts.
- Retirement savings plan including 401k with matching profit sharing.
- Health Insurance.
- Life Insurance.
- Dental Insurance.
- Vision Insurance.
- Training and development.
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Customer Service Representative
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