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GondrecourtleChâteau, Grand Est, United States Enterprise Mobility Inc Full time

{"h1": "Customer Experience Representative", "p": "At Enterprise Mobility Inc, we are seeking a Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients. Your primary focus will be on ensuring that our customers have a positive experience with our company, from the initial contact to the final resolution of their rental needs.", "ul": [{"li": "Provide superior customer service to our clients, ensuring that their needs are met and exceeded."}, {"li": "Assist customers with rental transactions, including verifying driver information and processing payments."}, {"li": "Offer additional services and products to customers, such as fuel options and protection products."}, {"li": "Answer incoming calls and respond to customer inquiries in a timely and professional manner."}, {"li": "Maintain a clean and organized workspace, adhering to company standards and procedures."}], "h2": "Responsibilities", "p": "As a Customer Experience Representative, you will be responsible for the following tasks:", "ul": [{"li": "Meet and greet customers in a professional and friendly manner."}, {"li": "Provide accurate and timely information to customers regarding rental terms and conditions."}, {"li": "Offer additional assistance to customers, such as directions and local area information."}, {"li": "Assist with the assessment of rental vehicles upon return."}, {"li": "Notify management of any customer or vehicle issues."}], "h3": "Requirements", "ul": [{"li": "High school diploma or equivalent required."}, {"li": "Minimum 1 year of customer service or sales experience in retail, guest services, or administrative support."}, {"li": "Valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).", "li": "Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future."}], "h4": "Benefits", "ul": [{"li": "Paid time off."}, {"li": "Consistent full-time 40-hour per week schedule."}, {"li": "Employee discount."}, {"li": "Retirement savings plan including 401(k) with matching profit sharing."}, {"li": "Health insurance."}, {"li": "Life insurance."}, {"li": "Dental insurance."}, {"li": "Vision insurance."}, {"li": "Training and development opportunities."}]}