Trampoline Park Shift Manager

6 days ago


MagstattleBas, Grand Est, United States Altitude Trampoline Park Full time
Job Overview

As a Guest Services Supervisor at Altitude Trampoline Park, you will play a vital role in maintaining a positive and safe environment for our guests and employees. Your responsibilities will include monitoring the overall park atmosphere, conducting routine checks and safety audits, and ensuring that our staff is well-trained and equipped to provide exceptional guest service.


Key Responsibilities
  • Staff Management: Schedule and orient employees to ensure they have the skills and knowledge needed to excel in their roles.
  • Guest Service Standards: Focus on delivering exceptional guest experiences by training staff on our service standards and ensuring they are met.
  • Financial Management: Forecast and manage budget expectations, as well as labor hours, to achieve financial goals.
  • Community Relations: Develop and maintain positive relationships with local communities and participate in events to promote our park.
  • Support Center Collaboration: Work with the support center team to develop and implement sales and marketing plans.
  • Facility Safety: Ensure the park is safe and secure for all guests by conducting regular safety audits and implementing necessary measures.

Qualifications and Skills
  • Experience: 1-2 years of supervisory or management experience, preferably in a family entertainment or amusement park setting.
  • HR Knowledge: General understanding of HR policies and procedures.
  • Organizational Skills: Strong organizational and communication skills, with the ability to prioritize workload and multitask in a fast-paced environment.
  • Professional Attitude: A professional, "Altitude" attitude and work ethic are essential for success in this role.


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