Restaurant Team Member

1 month ago


Columbia, South Carolina, United States Pollo Campero Full time

At Pollo Campero, we're looking for a skilled Restaurant Team Member to join our Front of House team. As a Cashier, you'll be responsible for delivering exceptional customer experiences by guiding guests through our menu and ensuring their orders are accurate and complete.

Key Responsibilities

  • Welcome new and repeat guests with a friendly smile
  • Be knowledgeable about our menu items to make informed meal suggestions and answer questions
  • Verify each guest order for accuracy, manage "to-go" orders, process POS transactions, and follow cash handling procedures
  • Operate the cash register and accurately count money and give change
  • Count the register before and after each shift with management to ensure no shortage or overage
  • Assist with front-line food preparation procedures, such as packaging and taking orders to tables
  • Ensure customer satisfaction by providing quick, efficient service and quality products
  • Work effectively with others in a fast-paced restaurant environment
  • Follow all safety rules, policies, and procedures

Requirements

  • Must be 18 years of age or older
  • Must be fluent in English and Spanish
  • Preferred: 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Must follow the company's Personal Care and Hygiene policies
  • Must be able to produce authorized U.S. work documents

Expected Behaviors

  • Be Service OBSESSED
  • Friendly, welcoming attitude
  • Energetic Team Player
  • Good interpersonal communication skills to work with customers and other employees
  • Sense of urgency
  • Attention to details
  • Proactively help where it is most needed in the restaurant


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