Donor Engagement Associate

3 days ago


Grapevine, Texas, United States CUDDLY Full time
Career Opportunities

CUDDLY offers a unique opportunity for individuals passionate about animal welfare to make a meaningful contribution to the lives of animals in need.

Job Description

The Customer Service Specialist will be responsible for providing top-tier customer service to our donors and animal welfare organization partners. This role requires a high level of professionalism, attention to detail, and organizational skills.

Key Responsibilities
  • Address inquiries, concerns, and complaints in a courteous and professional manner.
  • Collaborate with cross-functional teams to resolve customer issues.
  • Have a strong understanding of grammar, punctuation, and style, with an excellent command of the English language, spoken and written.
Required Skills and Qualifications
  • Excellent spelling, grammar, and proofreading skills, ability to write in a compelling and objective manner.
  • Ability to prioritize and multi-task effectively in a fast-paced environment.
Estimated Salary: $55,000 - $70,000 per annum

Candidates must be willing to work collaboratively and uphold team & company values.



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