California: Pets Hotel Operations Manager

2 weeks ago

Folsom CA, United States PetSmart Full time

Pets Hotel Manager Job Summary

We are seeking a highly skilled and experienced Pets Hotel Manager to lead our team in California. As a Pets Hotel Manager, you will be responsible for overseeing the day-to-day operations of our Pets Hotel, ensuring a safe, fun, and reliable home away from home for all pets who stay with us.

About Our Pets Hotel

Our Pets Hotel is a unique and exciting place to work, where you will have the opportunity to make a real difference in the lives of pets and their owners. As a Pets Hotel Manager, you will be responsible for leading a team of dedicated associates who are passionate about providing exceptional customer service and ensuring the highest standards of animal care.

Key Responsibilities

  • Customer Engagement: You will lead the pack when it comes to engaging with pets and pet parents, spending time getting to know each of our visitors, including their unique personalities, and ensuring it's a great experience that will keep them coming back to play.
  • Safety: These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you will foster a happy, healthy, and clean environment for pets and associates, including regular policy audits.
  • Team Leadership: You will hire, train, and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience.

About Your Career

Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to gain experience in a different business unit, develop your leadership skills, tackle new challenges, and transfer to any one of our 1600 retail stores nationwide.

The Warm and Fuzzies

We've highlighted job responsibilities as best as we could above, but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish, the pride of giving Mickey a makeover in our salons, and the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.

Working at PetSmart is not a job, it's a community of those who work together for the love of pets. We look forward to seeing your application to join our Pets Hotel Management Team.

The California pay range for this position is from $23.36 to $42.04 per hour. Exact rate of pay will be based on store location, position, and experience level. In no instance will PetSmart pay less than the minimum wage. This position is also eligible for benefits as described at PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law. For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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