Service Advisor

4 weeks ago


Springfield, Illinois, United States German Auto Group Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at German Auto Group. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Communicate effectively with customers to understand their vehicle needs and provide personalized solutions.
  • Prepare and present repair estimates to customers, highlighting the necessary work and costs.
  • Work closely with our technicians to ensure accurate and efficient repairs.
  • Manage and maintain accurate records of customer interactions and vehicle repairs.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
Requirements:
  • 5 years of experience in the automotive repair industry, with a focus on customer service and repair estimates.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and technicians.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic accounting knowledge and skills, with the ability to complete paperwork and manage records.
  • Teamwork mentality, with a focus on collaboration and mutual support.
What We Offer:
  • Competitive pay and benefits package.
  • Opportunity to work with a wide variety of European and exotic vehicles.
  • Access to the latest technologies and equipment.
  • Training and development opportunities to enhance your skills and knowledge.

We are committed to providing a positive and supportive work environment, where our employees can grow and thrive. If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.



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