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Vehicle Service Expert

2 months ago


Laredo, Texas, United States Charlie Clark Auto Group Full time
Job Overview

We are seeking a skilled Automotive Repair Specialist to join our team at Charlie Clark Auto Group. As a key member of our Hyundai auto service center, you will be responsible for delivering exceptional customer service and ensuring the highest quality vehicle repairs.

Key Responsibilities
  • Vehicle Repair and Maintenance
    • Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
    • Diagnose the cause of any malfunction and perform repair, if authorized by the customer.
  • Customer Satisfaction
    • Communicate with customers to understand their vehicle needs and provide solutions.
    • Facilitate customer satisfaction and repeat business by following all manufacturer specifications for vehicle system repairs.
  • Team Collaboration
    • Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
Requirements
  • Education and Certifications
    • High school diploma or GED is required.
    • National Institute for Automotive Service Excellence (ASE) certification is strongly desired.
  • Skills and Experience
    • Automotive service technology training program completion or equivalent years of experience is required.
    • Strong customer service and communication skills are needed.
    • Applicants must have a valid driver's license and a clean driving record.
Benefits
  • 401(k) matching
  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Life Insurance
  • Paid time off
  • Vision Insurance