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Vehicle Service Expert
2 months ago
We are seeking a skilled Automotive Repair Specialist to join our team at Charlie Clark Auto Group. As a key member of our Hyundai auto service center, you will be responsible for delivering exceptional customer service and ensuring the highest quality vehicle repairs.
Key Responsibilities- Vehicle Repair and Maintenance
- Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnose the cause of any malfunction and perform repair, if authorized by the customer.
- Customer Satisfaction
- Communicate with customers to understand their vehicle needs and provide solutions.
- Facilitate customer satisfaction and repeat business by following all manufacturer specifications for vehicle system repairs.
- Team Collaboration
- Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
- Education and Certifications
- High school diploma or GED is required.
- National Institute for Automotive Service Excellence (ASE) certification is strongly desired.
- Skills and Experience
- Automotive service technology training program completion or equivalent years of experience is required.
- Strong customer service and communication skills are needed.
- Applicants must have a valid driver's license and a clean driving record.
- 401(k) matching
- Dental Insurance
- Employee Discount
- Health Insurance
- Life Insurance
- Paid time off
- Vision Insurance