Claims Adjuster

3 weeks ago


McAllen, Texas, United States Kemper Full time
Job Title: Express Claims Adjuster

Kemper is a leading specialized insurer seeking Express Claims Adjusters to work in a hybrid setting, reporting to our Birmingham or McAllen offices. As an Express Claims Adjuster, you will investigate and resolve first and third-party auto physical damage claims in a fast-paced environment by attempting immediate contact to confirm/review coverage.

Key Responsibilities:
  • Intake, investigation, valuation, and settlement of assigned claims within a stipulated monetary authority.
  • Ensure all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented.
  • Timely and accurately reserving exposures.
  • Deliver a Best-in-Class Customer Service experience to all internal, external, current, and prospective Kemper customers.
Requirements:
  • High School Diploma or G.E.D required.
  • A minimum of 6 months of entry-level claims handling/claims intake experience is required, or a 2+ year college degree can be substituted in lieu of experience.
  • Bilingual Spanish preferred.
  • Must obtain and maintain a valid insurance adjuster's license as needed based on location and claim assignment for states that require a staff adjuster to be licensed.
  • A passion for delivering outstanding customer service to agents and customers.
  • Experience in non-standard auto a plus.
  • Excellent verbal, written, interpersonal, and organizational skills with a team-oriented approach are necessary.
  • Basic computer skills in Word, Excel, PowerPoint, and Outlook are essential.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and work diligently to maintain a workplace free from discrimination.


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