Client Service Representative

2 weeks ago


South Sioux City, Nebraska, United States Great West Casualty Company Full time
Position Overview:
Are you interested in a rewarding customer support role that focuses solely on service rather than sales? If you have a strong sense of reliability, meticulous attention to detail, and a passion for delivering exceptional customer care, we encourage you to explore this opportunity.

Role Responsibilities:
As a Customer Support Specialist, you will be responsible for ensuring our clients receive top-notch assistance by:
  • Directing calls to the correct department.
  • Monitoring travel itineraries.
  • Taking messages when required.
No sales activities are involved, just a commitment to outstanding customer service.

Work Schedule:
Monday to Friday: 11am - 7pm

Remote Work Option:
This position offers a hybrid work model, allowing for two days of remote work after a successful training period of 90 days.

Qualifications:
  • High school diploma or equivalent.
  • Preferred experience in clerical or office roles with public interaction, both in-person and via phone.

About Us:
Great West Casualty Company specializes in providing tailored insurance solutions for the trucking sector, delivering exceptional service to countless truck drivers and companies across the nation. With over 60 years of experience, we have expanded to five offices and serve clients in more than 40 states, establishing ourselves as one of the leading insurers in the trucking industry.

If you are dedicated to helping others, value ongoing education and improvement, enjoy engaging in community initiatives, and seek to be recognized for your contributions, we invite you to consider joining our accomplished team.

Why Choose Us?
We offer a fulfilling career with a competitive salary and benefits package, including:
  • A 37.5-hour work week.
  • Coverage for study materials, exam fees, and monetary rewards for professional growth.
  • Paid vacation and sick leave.
  • Opportunities to influence the organization through committee participation.
  • Support for a healthy lifestyle through wellness programs and gym subsidies.

To learn more about Great West and our values, please visit our website.

Great People
Great Careers
Great West Casualty Company

Great West Casualty is an Equal Opportunity Employer.

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