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Sales Director

4 weeks ago

Reading, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
Job Overview

Norman's Gift Shops, Inc. is seeking a highly motivated Sales Leader to join our team in Exeter, PA. As a Sales Leader, you will be responsible for providing exceptional customer service, driving retail sales, and leading a team of sales associates.

Key Responsibilities

  • Infuse our Customer CARE program into the store culture, driving retail sales by genuinely connecting with customers, building relationships, and earning their business.
  • Meet store-specific Crown Rewards program enrollment goals on a consistent basis.
  • Assist management in developing and training staff on new products and processes.
  • Provide supervision and managerial support in the absence of the store manager and assistant store manager.
  • Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
  • Proactively learn retail product knowledge for all merchandise to use when selling to customers.
  • Maintain and restock displays as directed by store management.

Requirements

  • High School diploma, GED, or equivalent.
  • Prior retail experience with supervisory exposure.
  • Prior customer service experience.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.

Benefits and Perks

  • Flexible Schedule
  • A lucrative 30% off shopping discount on merchandise purchased in our stores.
  • Incentive contests throughout the year.

Equal Opportunity Employer

Norman's Gift Shops, Inc. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.