Spanish and English Customer Service Agent

3 days ago


Pompano Beach, Florida, United States Teleperformance USA Full time

We are looking for a talented Spanish and English Customer Service Agent to join our team at Teleperformance USA. This is an excellent opportunity to work in a fast-paced environment and provide exceptional customer service to clients.

About the Job

In this role, you will be responsible for handling customer inquiries and issues in a professional and timely manner. You will work closely with our team to deliver outstanding customer experiences and ensure that every interaction meets our high standards.

Responsibilities
  • Handle customer inquiries and concerns via phone, email, or chat
  • Provide accurate and helpful information to customers
  • Work collaboratively with the team to resolve complex issues
  • Maintain a high level of productivity and efficiency while ensuring quality service
Requirements

To be successful in this role, you should have:

  • 6 months of customer service experience
  • Proficiency in Spanish and English languages
  • Ability to type 25 words per minute
  • High School Diploma or equivalent

The estimated salary for this position is $40,000-$50,000 per year, depending on experience and qualifications.



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