Heavy Duty Parts Specialist
2 weeks ago
We are seeking a highly skilled and experienced Heavy Duty Parts Specialist to join our team at Western Star Northwest. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and has a strong background in heavy-duty truck parts.
About the Role:
- Provide accurate and timely price quotes and other information to customers for all store locations, using the Company telephone system.
- Sell heavy-duty truck parts using parts manuals, both hard copy and electronic, with excellent customer service skills.
- Locate available parts using identified resources for when the dealership is out of stock of requested parts.
- Greet and assist customers with parts orders and questions using the Company telephone system.
Requirements:
- High school diploma or equivalent preferred.
- Previous customer service and parts experience required.
- Must be professional and safety-minded at all times.
- Good communication and customer service skills.
- Ability to prioritize and multi-task and work in a fast-paced environment.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
About Us:
Western Star Northwest is a leading provider of heavy-duty truck parts and services. We are committed to delivering exceptional customer service and support to our customers.
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