Parts Sales and Customer Support Representative

8 hours ago


Olympia, Washington, United States Western Star Northwest Full time
Job Summary:

Western Star Northwest is looking for a skilled Parts Sales and Customer Support Representative to join our team. This role involves providing exceptional customer service, responding to inquiries about order status, changes or cancellations, and building relationships with internal and external customers.

Estimated Salary: $48,000 - $65,000 per year, depending on experience.

About the Job:

  • Sell heavy-duty truck parts using parts manuals, both hard copy and electronic.
  • Manage workflow in a face-paced environment, with the ability to provide excellent customer service.
  • Respond to customer and supplier inquiries about order status, changes or cancellations.

Skills and Qualifications:

  • Must be professional and safety-minded at all times.
  • Good customer service skills and ability to work independently as well as part of a team.
  • Ability to operate a computer and telephone.


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