Patient Registrar Admitting ED Specialist

3 weeks ago


Naples, Florida, United States NCH Healthcare System Full time
About the Role

The Patient Registrar is a key member of our healthcare team, responsible for ensuring accurate and timely registration of patients entering our system through inpatient, outpatient, or emergency department channels.

As a Patient Registrar, you will be responsible for obtaining and verifying patient demographics and insurance information, securing necessary documentation, and explaining policies to patients. You will also be responsible for completing and reviewing financial information, collecting deposits or co-pays, and performing various duties to complete the patient registration process.

Key Responsibilities
  • Completes all required registration/billing information accurately and timely in the host system.
  • Prepares ID armbands, barcode label sheets, and obtains all applicable signatures as needed for registration.
  • Works with bed utilization to move patients to a unit, providing/arranging transport as needed.
  • Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.
  • Completes all required insurance verification, LMRP, and confirms authorizations using all applicable tools.
  • Reviews accuracy of registration, correcting errors before end of shift, and meets or exceeds departmental productivity standards.
  • Maintains knowledge to answer patients' questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN, and other PFS-related questions.
Requirements
  • Minimum of High School Diploma or GED required.
  • Minimum of 1 year of experience preferred.
  • Ability to prioritize and work independently.
  • Good customer service and communication skills.
  • Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.


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