Phlebotomist and Patient Registrar

4 weeks ago


Naples, Florida, United States NCH Healthcare System Full time
About NCH Healthcare System

NCH Healthcare System is a leading provider of comprehensive care in Southwest Florida. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout the region.

We are committed to delivering premier healthcare services and are proud to offer a range of programs and services, including Graduate Medical Education and fellowships, endowed chairs, research, and partnerships with other health market leaders.

Job Summary

The Phlebotomist and Patient Registrar is responsible for obtaining and accurately entering laboratory tests, demographics, and insurance information into the computer system. This role performs pre-analytical duties associated with processing specimens, evaluates specimen identification and integrity, and prepares specimens for technical assay and/or sending to reference laboratories.

Essential Duties and Responsibilities
  1. Completes all required registration/billing information accurately and timely in the host system.
  2. Proficient in the use of patient EMR software, scanning process, and phone system.
  3. Demonstrates effective professional communication and excellent customer service skills.
  4. Performs routine and complex blood drawing procedures using standard equipment.
  5. Confers with patients to obtain information for laboratory records, explain procedures, and elicit cooperation.
  6. Records collection information on specimens, including patient name, date, and time of collection, and lab assistant's initials.
  7. Responsible for collecting viable and appropriate specimens from patients, verifying tests on requisitions, and labeling specimens with correct barcode labels.
  8. Utilizes standard procedures for maintaining positive patient identification and inventory supplies.
  9. Reviews accuracy of registration, correcting errors before end of shift, and meets or exceeds departmental productivity standards.
  10. Participates in general or special assignments, cross-trained in other areas as needed, and is flexible with work assignments.
Requirements
  • Minimum of High School or GED required.
  • Training in phlebotomy required; phlebotomy experience preferred.
  • Must be able to prioritize and work independently, have good problem-solving skills, and be able to multitask.
  • Good customer service and communication skills necessary.
  • Intermediate computer knowledge: uses Microsoft Word, Excel, Outlook, and Windows.


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