Customer Service Representative

3 days ago


Danbury, Connecticut, United States America's Best Full time

At America's Best, we are committed to delivering an exceptional experience for our customers. As a Sales Assistant, you will play a key role in helping customers find the perfect eyewear and providing top-notch customer service.

About Us

We are a leading retailer with over 1000 stores across the country, offering a wide range of eyewear and eye care services at an affordable price. Our team is dedicated to making sure that every customer feels valued and supported throughout their shopping experience.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant. In this role, you will be responsible for:

  • Assisting Customers: Providing excellent customer service by answering questions, recommending products, and ensuring that customers leave satisfied.
  • Product Knowledge: Maintaining up-to-date knowledge of our products, including features, benefits, and pricing.
  • Sales Techniques: Utilizing effective sales techniques to meet or exceed sales targets.
  • Store Maintenance: Ensuring that the store is clean, organized, and well-maintained.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: The ability to communicate effectively with customers, colleagues, and management.
  • Customer Service Experience: A minimum of 1 year of experience in customer-facing roles, preferably in retail or sales.
  • Fluency in English and Spanish: The ability to read, write, and speak both languages fluently.
  • Strong Selling Skills: The ability to sell products and meet or exceed sales targets.
Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for training and career advancement. We are an equal opportunity employer and welcome applications from diverse candidates.

The estimated salary for this role is $$35,000 - $45,000 per year, depending on experience and location. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please apply today



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