Service Center Director

4 days ago


Lafayette, Louisiana, United States ArcBest Full time
Job Summary:

As a Service Center Manager, you will lead a team to ensure efficient operation of the service center, drive business growth, and deliver exceptional customer service. You will collaborate with District Sales Manager, Office System Specialist, and Operations Supervisors to achieve terminal operations and sales goals.

Key Responsibilities:

• Administer review and approval of invoices, terminal expenses, and collections, as well as time card approval.
• Make sales calls, manage a sales territory, and develop profitable business opportunities.
• Approve and issue station drafts, ensuring timely and accurate payment processing.
• Maintain the security, maintenance, and upkeep of the terminal facility, ensuring a safe and efficient work environment.
• Purchase office and dock supplies for the terminal, ensuring a well-stocked and organized workspace.
• Conduct annual terminal self-audits, identifying areas for improvement and implementing corrective actions.
• Hire, schedule, develop, discipline, motivate, counsel, and coach management and touch labor staff, fostering a positive and productive team culture.
• Develop relationships with outside vendors, ensuring timely and cost-effective service delivery.
• Collaborate with Regional Maintenance Superintendent to facilitate equipment maintenance and repairs, and work with Operations to improve profitability and monitor office functions.
• Work with District Sales Manager to monitor and grow sales and market share, driving business growth and revenue increase.
• Communicate with touch labor, supervisory, and sales personnel to address issues and relay feedback, providing relevant information to upper management.
• Apply contractual labor rules to applicable employees, maintaining labor relations and ensuring compliance with company policies and procedures.
• Address customer relations and other ABF service center issues, providing timely and effective solutions.
• Represent the company at grievance hearings, as necessary, upholding the company's values and policies.
• Maintain a positive attitude in a fast-paced and intense environment, working collaboratively with the team to achieve department goals.
• Perform other duties as assigned, ensuring the success of the service center and the company as a whole.

Requirements:

• Bachelor's degree, preferred.
• Five years of experience in field operations management and/or sales, required.
• Strong leadership skills, with the ability to motivate and develop a team.
• Excellent computer and analytical skills, with the ability to analyze data and make informed decisions.
• Availability to handle terminal issues 24/7, with a strong sense of urgency and ability to work under pressure.
• Detail-oriented and customer service-minded, with excellent verbal and written communication skills.
• Ability to work in a fast-paced, multi-tasking environment, with a strong sense of teamwork and collaboration.

Equal Opportunity Employer, including Vet/Disability.

  • Lafayette, Louisiana, United States CSL Plasma Full time

    Job Title: Center Medical DirectorCSL Plasma is seeking a highly skilled and experienced Center Medical Director to lead our plasma operations team.About the Role:The Center Medical Director will be responsible for providing operational initiatives to align center processes, improve operational efficiencies, and ensure center development. This role will also...


  • Lafayette, Louisiana, United States SWLA Center for Health Services Full time

    Job DescriptionJob Title: Clinical Services ManagerDepartment: Administrative/ClinicalSupervised By: Chief Nursing OfficerSupervises: Clinical Services CoordinatorSummary:The Clinical Services Manager is a salaried position that works as a part of the clinical team performing a variety of administrative and direct patient services inclusive of ensuring...


  • Lafayette, Louisiana, United States SWLA Center for Health Services Full time

    Job Title: Clinical Services ManagerSWLA Center for Health Services is seeking a highly skilled and experienced Clinical Services Manager to join our team. As a key member of our clinical leadership team, you will be responsible for overseeing the delivery of high-quality clinical services to our patients.Key Responsibilities:Assist in the development and...


  • Lafayette, Louisiana, United States MyPath Full time

    Job Title: Health Services DirectorAre you a passionate and experienced healthcare professional looking to make a difference in the lives of others?MyPath, a leading provider of specialized services and dignified care for individuals with special needs, is seeking a highly skilled and dedicated Health Services Director to join our...


  • Lafayette, Louisiana, United States MyPath Full time

    **Job Summary**We are seeking a highly skilled and experienced Health Services Director to join our team at MyPath. As a key member of our Senior Leadership Team, you will be responsible for overseeing the Health Services Department and ensuring that our residents receive high-quality care and support.**Key Responsibilities**Oversee the Health Services...


  • Lafayette, Louisiana, United States MyPath Full time

    Are you a compassionate and experienced nursing professional looking to take on a leadership role in a dynamic organization? MyPath is seeking a talented Health Services Director to join our team!About the Role:The Health Services Director will be responsible for overseeing the Health Services department, ensuring the delivery of high-quality care to our...


  • Lafayette, Louisiana, United States Acadian Ambulance Service Full time

    Director of Revenue CycleAcadian Ambulance Service, a leading medical transportation agency, is seeking a Director of Revenue Cycle to lead its Client Services division. This role oversees and manages all aspects of the revenue cycle process, ensuring accurate and timely billing, and maintaining knowledge of and compliance with relevant regulations.Key...


  • Lafayette, Louisiana, United States MyPath Full time

    Job SummaryThe Director of Health Services is a senior leadership position responsible for overseeing the Health Services department at MyPath. This role requires a Registered Nurse with at least three years of supervisory experience and a strong background in working with children in a nursing role.Key ResponsibilitiesDirectly supervise staff in the Health...

  • Program Director

    4 weeks ago


    Lafayette, Louisiana, United States Dungarvin Full time

    Job Title: Program DirectorAt Dungarvin, we're seeking a dedicated and experienced Program Director to oversee and manage our programs, providing a person-centered approach to support individuals with developmental and intellectual disabilities, as well as mental health conditions.Key Responsibilities:Coordinate and manage overall program operations,...


  • Lafayette, Louisiana, United States American Senior Communities Full time

    Director of Therapy Job DescriptionAt American Senior Communities, we are seeking a highly skilled and dedicated Director of Therapy to lead our ASC Therapies & Wellness Department. As a key member of our team, you will be responsible for planning, organizing, and directing the department to ensure the highest quality care is provided to our patients.Key...


  • Lafayette, Louisiana, United States American Senior Communities Full time

    Director of Therapy Job DescriptionAt American Senior Communities, we are seeking a highly skilled and dedicated Director of Therapy to lead our ASC Therapies & Wellness Department. As a key member of our team, you will be responsible for planning, organizing, and directing the department to ensure the highest quality care is provided to our patients.Key...


  • Lafayette, Louisiana, United States American Senior Communities Full time

    Director of Therapy Job DescriptionAt American Senior Communities, we are seeking a highly skilled and dedicated Director of Therapy to lead our ASC Therapies & Wellness Department. As a key member of our team, you will be responsible for planning, organizing, and directing the department to ensure the highest quality care is provided to our patients.Key...


  • Lafayette, Louisiana, United States Summit BHC Full time

    Director of Quality and Performance ImprovementVictory Addiction Recovery Center is seeking a highly skilled and experienced Director of Quality and Performance Improvement to join our team. As a key member of our leadership team, you will be responsible for ensuring the highest level of quality and performance in our facilities.Key Responsibilities:Develop...


  • Lafayette, Louisiana, United States Gpac Full time

    Funeral Director and Embalmer OpportunityA family-owned funeral home is seeking a well-rounded Funeral Director to join their team. This role is perfect for someone who values a family-centered work environment and is passionate about serving their community.Key Responsibilities:Providing compassionate care to families during their time of needCoordinating...

  • Dental Hygienist

    4 days ago


    Lafayette, Louisiana, United States Riggs Community Health Center Full time

    Join Our Team of Dedicated Healthcare ProfessionalsWe are seeking a skilled Dental Hygienist to provide high-quality care to our patients in a compassionate and patient-centered environment.About the Role:Provide dental hygiene services to children and adults in a state-of-the-art clinicCollaborate with a team of medical professionals to deliver...

  • Activities Director

    4 weeks ago


    Lafayette, Louisiana, United States PACS Inc Full time

    Coal Creek Post Acute and Assisted Living: A Leader in Senior CareWe are seeking a highly motivated and compassionate Activities Director to join our team at Coal Creek Post Acute and Assisted Living. As a leader in senior care, we are committed to delivering personalized, high-quality care to every individual who walks through our doors.What We...


  • Lafayette, Louisiana, United States Pacific Companies Full time

    Job OpportunityPacific Companies is seeking a skilled and dynamic physician to serve as the Medical Director for our Emergency Department in Louisiana. As a key member of our team, you will play a crucial role in overseeing and guiding the clinical operations of our 380-bed Level II Trauma Center, which receives approximately 80,000 annual visits. Position...


  • Lafayette, Louisiana, United States Pacific Companies Full time

    Medical Director Opportunity in Emergency MedicineWe are seeking a skilled and dynamic physician to lead our Emergency Department as Medical Director. If you have a passion for delivering exceptional care in a fast-paced environment and possess strong leadership skills, this position is ideal for you.Key Highlights:Cover a 380-bed Level II Trauma Center,...


  • Lafayette, Louisiana, United States Sodexo Full time

    Job Title: Environmental Services General ManagerSodexo is seeking an experienced Environmental Services General Manager to oversee housekeeping and linen distribution at Our Lady of Lourdes Regional Medical Center in Lafayette, LA.Key Responsibilities:Drive client and patient satisfaction scores through exceptional client service and executive...

  • Physician II Position

    4 weeks ago


    Lafayette, Louisiana, United States Louisiana Department of State Civil Service Full time

    Job SummaryWe are seeking a highly skilled Physician II to join our team at the Acadiana Area Human Services District. As a Staff Psychiatrist, you will work in the clinical programs of a comprehensive behavioral health center, providing specialized medical treatment to individuals with mental health issues.Key ResponsibilitiesConduct psychiatric assessments...