Congregate Services Director

6 days ago


Summerville, South Carolina, United States Hildebrand Full time
About the Role

We are seeking an experienced professional to lead our Congregate Program as a Congregate Services Director. This is an excellent opportunity for a dedicated individual to make a meaningful impact in the lives of families experiencing homelessness.

Key Responsibilities
  • Program Leadership and Development
  • Develop, create, and implement innovative, productive, and supportive programming using a trauma-informed model to meet family needs.
  • Maintain an environment that fosters communication, collaboration, and consistency in program delivery.
  • Plan and lead team meetings, house staff meetings, and provide written communications to ensure staff remain updated on protocol.
  • Address identified areas of concern with clients and develop plans to assist families in engaging with our policies and procedures.
  • Review incident reports, shift logs, and other reports to determine systemic or operational concerns and take appropriate steps to address them.
Staff Supervision and Support
  • Recruit, hire, onboard/train, supervise, support, and evaluate direct reports to ensure top talent and alignment with our values.
  • Develop and implement procedures for smooth program operations, residence maintenance, and equipment management.
  • Conduct regular supervision with staff to develop best practices and provide accountability for service delivery.
  • Oversee program staff activities to ensure compliance with policies, procedures, and regulatory requirements.

Estimated Salary: $65,000 - $85,000 per year based on experience.



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