Member Services Associate
1 week ago
We are seeking a dedicated Customer Service Representative to become a vital part of our team. In this role, you will be tasked with delivering outstanding customer support to Planet Fitness members, potential members, and visitors, ensuring an exceptional experience for all.
Benefits:
- 401(k) plan
- 401(k) matching contributions
- Comprehensive dental coverage
- Employee discounts available
- Health insurance options
- Opportunities for career advancement
- Profit-sharing initiatives
- Training and development programs
- Vision insurance
- Access to wellness resources
- Excellent growth opportunities within a vibrant and expanding organization
- Consistent work schedule
- Medical, Dental, and Vision insurance benefits for full-time roles
- Employee Referral Bonus Program
- Premium pay for hours worked during late-night shifts
- Complimentary Black Card Membership
- 401(k) with generous employer matching
- Profit-sharing program
- Maintained clean work environment
- Contribute to enhancing lives and promoting a healthier planet
- Collaborate with a skilled team in a supportive atmosphere
- Employee Assistance Program (EAP)
- Welcome members and guests with outstanding customer service
- Handle phone inquiries and assist callers
- Check in members, conduct club tours, and enroll new members
- Address member inquiries and concerns with professionalism
- Ensure the cleanliness of the facility
- Must be at least 18 years old
- Reliable and punctual
- Prior customer service experience is preferred
- Ability to stand, walk, communicate, and lift during shifts
Equal Opportunity Employer
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