Field Service Specialist

2 weeks ago

Fargo, North Dakota, United States Sparklight Inc Full time


KEY RESPONSIBILITIES:

Position Overview:

Have you considered a career as a Field Service Specialist? If you enjoy working outdoors, operating vehicles, engaging with clients, and pursuing continuous learning opportunities, Sparklight Inc. could be the perfect fit for you.

We provide a career path, not just a position, at a company recognized in Forbes' list of "America's Best Midsized Employers." We highly encourage applications from women and veterans.

This position includes a comprehensive training program featuring both individualized and group training sessions.

Feeling uncertain about navigating a new organization? You will have access to mentors throughout the company to help ensure your success.

Our Field Service Specialists are equipped with a company vehicle and all essential tools for the job. We also supply uniforms, including hats, boots, and everything necessary in between.


Compensation includes a base salary plus bonuses, potentially reaching up to $19 per hour (based on national averages). Relocation assistance is available for qualified candidates.


Our exceptionally competitive benefits package includes 20 days of Paid Time Off (PTO) annually, medical benefits that commence on your first day of employment, a 401K match of up to 5%, and generous tuition reimbursement that increases with your tenure.

You can even earn credits toward your associate degree while working.

At Sparklight Inc. and our affiliated brands, we prioritize keeping our customers and associates connected to what matters most.

For our associates, this means:

a fulfilling and rewarding career, respect for the communities in which they live and work, a commitment to health and wellness, an excellent work/life balance, and a welcoming and inclusive workplace.


Core Responsibilities: * Connect our clients to what they cherish by installing service drops or outlets in both residential and commercial properties.

* Utilize the training received to operate electronic testing equipment and online diagnostic tools to troubleshoot service drops or outlets, diagnose and rectify reception performance issues, and resolve all challenges from the client's equipment to the output of the primary distribution amplifier.

* Ensure that we maintain appropriate upstream and downstream signal levels at each termination on the client's premises.

* Proactively recommend upgrades to existing services and educate clients on their new or existing equipment.

* This role carries the expectation and responsibility to undertake additional duties as needed to help drive our Purpose, fulfill our Brand Principles, and adhere to our Organization's Values.

Sparklight Inc. and our affiliated brands are equal opportunity employers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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