Administrative Support Manager

6 days ago

New York, New York, United States New York City, NY Full time

The City of New York is seeking an experienced Administrative Support Manager to oversee the operations of its Customized Assistance Services/Disability Service Program. This role offers a unique opportunity to work in a dynamic and inclusive environment, supporting individuals with disabilities and promoting their well-being.

About the Position

We are looking for a highly skilled professional to supervise Clerical staff, ensuring the efficient assignment of cases to Caseworkers and maintaining accurate data entry/scanning and indexing of clients' medical documents. The ideal candidate will have a strong background in administrative experience, preferably in a supervisory capacity, and be proficient in preparing work schedules and assignments to subordinates.

Responsibilities
  • Schedule and manage Clerical staff, assigning tasks and ensuring adequate staff coverage during hours of operation.
  • Review and monitor work completed by staff for accuracy, quality, and productivity, providing feedback and guidance as needed.
  • Evaluate job performance of subordinates, observing and recording their progress, and making recommendations for improvement.
Requirements

To be successful in this role, you must possess:

  • A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
  • An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; or
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above;
What We Offer

The City of New York offers a competitive salary range of $$67,185 - $82,579 per year, depending on qualifications and experience. In addition, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. As a City employee, you may also be eligible for federal loan forgiveness programs and state repayment assistance programs.

Location and Schedule

This position is based in New York City, NY, and requires a regular schedule of 9:00am-5:00pm (with flexibility to accommodate occasional evening or weekend shifts). New York City residency is generally required within 90 days of appointment, although certain exceptions may apply.

Inclusive and diverse, the City of New York is an equal opportunity employer committed to recruiting and retaining a talented workforce. We welcome applications from qualified professionals who share our values and are passionate about making a difference in the lives of others.

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