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Restaurant Host/Server

2 months ago


Costa Mesa, California, United States Mother's Market Full time
Job Title: Restaurant Host/Server

Job Summary:

Mother's Market is seeking a highly skilled and customer-focused Restaurant Host/Server to join our team. As a Restaurant Host/Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and maintaining a clean and safe environment.

Key Responsibilities:
  • Greet and Seat Guests: Welcome guests in a timely manner, ensure servers are aware of seating, and provide an estimated wait time during peak hours.
  • Record Guest Information: Accurately record guest names, party sizes, and special requests, and communicate with servers to ensure seamless service.
  • Take Phone Orders: Process phone orders, input them accurately into the point-of-sale system, and verify orders before serving guests.
  • Manage Cash Handling: Maintain accurate tender in the cashier drawer, charge correct amounts to each order, and handle customer transactions efficiently.
  • Maintain a Clean Environment: Ensure the dining area, kitchen, and restrooms are clean and safe for guests and staff.
  • Assist Kitchen Staff: Support servers, bussers, and kitchen staff to ensure efficient service and maintain a smooth operation.
  • Restock Supplies: Restock cups, cutlery, and other supplies from the stock room to maintain a well-stocked environment.
Requirements:
  • Education: High School Diploma or equivalent.
  • Experience: Prior restaurant experience is a plus.
  • Skills: Excellent verbal and telephone skills, ability to communicate clearly, and basic math skills.
  • Physical Requirements: Ability to stand for long periods, lift up to 25 pounds, and push/pull carts and dollies.
Working Conditions:

Mother's Market is an equal opportunity employer. We offer a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your application.