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Leasing and Marketing Specialist
2 months ago
Asset Living is seeking a highly skilled Marketing Manager to oversee all aspects of leasing and marketing at our properties. As a key member of our team, you will be responsible for developing and implementing strategic marketing plans to achieve budgeted occupancy and drive business growth.
Key Responsibilities- Strategic Leasing Management
- Ensure effective leasing techniques are in place to obtain closure, follow up procedures are met, and reporting systems are accurate and up-to-date.
- Audit all lease files to ensure adherence to policies and procedures.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
- Develop and implement resident retention programs, including resident functions, special promotions, and monthly newsletters.
- Effectively show, lease, and move in prospective residents.
- Marketing Management
- Assist in developing the annual marketing plan and marketing budget.
- Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic.
- Monitor leasing/renewal progress, focusing on areas needing additional support.
- Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager.
- Maintain thorough product knowledge of the property and competition, as well as market conditions, and complete weekly market survey reports.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
- Personnel Management
- Assist the Community Manager in using consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff.
- Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
- Promote harmony and quality job performance of staff through support and effective leadership.
- Ensure staff compliance and consistency with Company policies and procedures.
- Administrative Management
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
- Maintain property appearance and ensure repairs are noted and completed on a timely basis, requiring regular property inspections and tours.
- Assist with supervision of all business functions related to operations.
- Plan for and utilize property resources, equipment, and supplies economically, including obtaining bids/pricing from vendors, suppliers, contractors, and dealing with inadequate service.