Senior Manager

1 day ago

Moreno Valley, California, United States ResMed Full time
Job Title: Senior Manager

We are seeking a highly skilled and experienced Senior Manager to join our Quality Assurance team. As a key member of our global team, you will be responsible for leading and managing the Distribution Quality Assurance support team, ensuring strategic and operational alignment across US, Europe, and APAC regions.

Key Responsibilities:
  • Develop and implement strategic and operational objectives that align with ResMed's organizational mission.
  • Oversee, manage, and lead the Distribution Quality Assurance support team, ensuring strategic and operational alignment across US, Europe, and APAC regions.
  • Build strong relationships with other functions across the broader business to stay informed and provide/request support as needed.
  • Partner with Distribution Executive leadership team to influence the strategic direction and helping to align quality initiatives to enable the overall business strategy.
  • Create and sustain a culture of Quality that aligns with ResMed's values, ensuring that quality standards are upheld across the organization.
  • Support the implementation of NCP, CAPA, and global on-hold processes, managing related actions across global operations distribution centers.
  • Establish and ensure quality metrics are aligned with ResMed's objectives and comply with best industry standards and practices.
  • Optimize team structure and resources to achieve optimal outcomes for ResMed's quality, delivery, and cost targets.
  • Ensure the implementation of various management systems (including health & safety, quality, and environmental) within the area of responsibility, and monitor the performance of direct reports against these requirements.
  • Provide technical leadership, support, and guidance to the team, upholding relevant technical and quality standards through review activities.
  • Proactively drive better data analytics to support organizational needs for early insights on data signals that affect quality and identify continuous improvement opportunities.
Qualifications, Experience and other requirements:
  • Tertiary qualifications in Logistics/Engineering or other related discipline.
  • At least 5 years proven experience in a senior leadership role, with 10 years' experience within distribution operations.
  • 5 years' experience working in a Quality role, or a role with a significant focus on delivering quality.
  • Knowledge of Quality Management systems and standards (e.g. ISO9001, ISO13485, 21 CFR 820, MDSAP), and industry best practices.
  • Strong leadership and team management skills.
  • Excellent strategic planning and operational execution abilities.
  • Effective networking and collaboration skills, in particular with a focus on partnering with senior executive leaders.
  • Strong analytical and problem-solving skills.
  • Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship.
  • Manages professional employees and exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions.
  • Travel up to 10%.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.

Subject to the absolute discretion of the company, this role may be eligible for an annual cash bonus payment based on company, business unit, and/or individual performance.

Subject to the absolute discretion of the company, this role may be eligible to receive stock equity based on company, business unit, and/or individual performance.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is: $145,000.00 - $217,000.00 USD Annual.

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