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Operations Manager

2 months ago

Broken Arrow, Oklahoma, United States Whitewatercw Full time

Minimum Age Requirement: Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.

Company Overview: At WhiteWater Express, we pride ourselves on being more than just a car wash; we are a family that values respect, communication, and a genuine passion for people. Our dedicated teams are committed to personal and professional growth, believing that individual development is essential for our collective success.

What We Offer:

  • Work-Life Balance: No late nights; our hours of operation are from 7:30 am to 8 pm.
  • Time Off: Vacation time to support your personal life.
  • Pet Benefits: Pet insurance to keep your furry companions healthy.
  • Complimentary Services: Enjoy free car washes to keep your vehicle in pristine condition.
  • Professional Growth: Internal development opportunities to prioritize your career advancement.
  • Comprehensive Benefits: Health, dental, and vision insurance available for eligible team members.
  • Competitive Salary: Potential earnings of up to $70,000 annually, including base pay and bonuses.
  • Retirement Planning: Company matching 401(k) plan to assist in building your financial future.
  • Additional Coverage: Options for life, short-term, and long-term disability insurance for your peace of mind.
  • Flexible Spending Account: For medical and childcare expenses, allowing you to focus on what matters most.

Qualifications:

  • Demonstrated leadership in staff development with a strong commitment to exceptional customer service.
  • Ability to work outdoors in various weather conditions, with flexibility for evenings and weekends.
  • Successful completion of a pre-hire background check.
  • Leadership experience managing 3-10 direct reports for 1-3 years, including both hourly and salaried employees.

Daily Responsibilities:

  • Encourage transparent and motivating communication within your team.
  • Assist customers with car wash transactions and memberships.
  • Foster the growth of team leaders and shift leaders.
  • Ensure appropriate staffing levels through recruitment and promotions.
  • Address customer and employee concerns with a focus on retention and effective resolution.
  • Infuse positivity and a passion for learning into the workplace.

Note: Applicants must be 18 years or older to be considered for this role due to the nature of working in heavy machinery zones.