Key Holder

3 weeks ago

San Diego, California, United States Boot Barn Full time
About the Role

At Boot Barn, we're looking for a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you will be responsible for creating an exceptional in-store experience for our customers, providing leadership and support to store partners, and driving sales growth.

Key Responsibilities
  • Foster a service and selling culture, exceeding overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories, understanding and communicating product knowledge to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
  • Adhere to and enforce all local, federal, and state laws in addition to Company policies, procedures, and practices.
What We Offer
  • Competitive hourly rate* ($18.00-$22.00) plus sales incentives (SPIFFS) and monthly store sales bonus.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.**
  • Medical, Dental, Vision, and Life Insurance.**
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level -- we are opening 50+ new stores each year.
Requirements
  • 1 to 2 years of retail sales experience.
  • Demonstrates strong leadership, communication, time management, and organization skills.
  • Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Up to 10% travel to support local stores, as needed.
Work Environment

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

  • Standing, walking, and squatting less than fifty percent of the work shift.
  • Required to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to accurately complete all documentation and reports.
  • Must be able to see, hear, and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

  • The workspace is clean, orderly, properly lighted, and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

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