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Front Desk Ambassador

2 months ago

Atlanta, Georgia, United States free-classifieds-usa Full time

About the Role:

We are seeking a skilled and enthusiastic Front Desk Ambassador to join our team at Marriott International. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and seamless stay for our valued customers.

Key Responsibilities:

  • Process guest arrivals and departures, ensuring accurate and efficient check-in and check-out procedures.
  • Provide personalized service to guests, responding to their needs and requests in a timely and professional manner.
  • Manage guest complaints and concerns, resolving issues promptly and fairly.
  • Collaborate with other hotel departments to ensure seamless guest experiences.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a front desk or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.