Front Desk Ambassador

3 weeks ago


Atlanta, Georgia, United States Angela Scribe Full time
Job Title: Front Desk Representative

Job Summary:
We are seeking a professional and friendly Front Desk Representative to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere.
  • Answer phone calls, directing inquiries to the appropriate department, and taking messages when necessary.
  • Assist guests with check-in and check-out processes, handling reservations and payments accurately.
  • Provide information about the company's services, amenities, and policies.
  • Schedule appointments and manage calendars for staff as needed.
  • Process incoming and outgoing mail and packages.
  • Perform general administrative duties such as filing, data entry, and maintaining records.
  • Collaborate with other team members to enhance guest experiences and ensure smooth operations.


Qualifications:

  • High school diploma or equivalent; additional qualifications in hospitality or customer service are a plus.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and experience with reservation or booking systems.
  • Ability to handle cash and process payments accurately.
  • Excellent organizational and multitasking abilities.
  • A professional appearance and demeanor.


About Angela Scribe:
Angela Scribe is a company that values exceptional customer service and a warm welcome for our clients and visitors. We are seeking a Front Desk Representative who shares our values and is passionate about delivering a positive experience for our guests.
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