Director, Business Operations Manager

3 weeks ago

New York, New York, United States The Farmer's Dog Full time

The Farmer's Dog is revolutionizing pet health by providing honest, smart, and simple care to dogs and their humans.

We're transforming the $90 billion pet food industry by replacing highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors.

Our ultimate goal is to create innovative, delightful, and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this industry into the future.

To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals.

We're seeking a dynamic and experienced Director, Business Operations to join our growing team. In this critical role, you will develop, enhance, and optimize the core HR Operations infrastructure at The Farmer's Dog.

Key Responsibilities:
  • Develop and execute strategic plans for the HR Operations function to meet current needs and anticipate future requirements as we scale.
  • Provide exceptional support to employees on all HR Operations-related matters, ensuring a positive experience that aligns with our commitment to customer service excellence.
  • Oversee the delivery and effectiveness of core HR processes across all employee life-cycle activities, including compliance, policy implementation, immigration, payroll, benefits, and compensation records.
  • Lead the development, implementation, and continuous improvement of core programs in the employee lifecycle, ensuring seamless onboarding, off-boarding, employee changes, and providing operational support for compensation, performance, and recruiting.
  • Manage and evolve all employee systems of record, ensuring accurate and confidential data maintenance. Implement new systems as needed, including HRIS and payroll systems.
  • Ensure compliance with applicable local, state, and federal labor and employment laws and regulations, staying current on legal updates and best practices.
  • Lead and implement various HR initiatives, including system changes and process improvements, to support The Farmer's Dog's rapid growth.
Requirements:
  • 10+ years in HR operations with 4+ years of leading operationally-focused HR teams.
  • Outstanding decision quality and experience in compliance and risk management.
  • Ability to prioritize and set direction for your team to keep building toward scale.
What We Offer:
  • Comprehensive Healthcare, Dental, and Vision
  • Flexible PTO
  • Discounted fresh food for your pup
  • A dog-friendly office in Greenwich Village
  • Competitive compensation package and equity ownership in the company

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location-specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows.

We are an equal employment opportunity employer and do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other legally protected characteristic or status.

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