Retail Operations Manager

2 weeks ago


Lenexa, Kansas, United States Westlake Hardware Full time
About Us

Westlake Ace Hardware is a leading hardware retailer with over 220 neighborhood stores across the United States. Our company has been in operation for over a century, providing excellent customer service and quality products to our communities.

Job Summary

We are seeking a Head Cashier to join our team at Westlake Ace Hardware. The successful candidate will be responsible for overseeing cash register transactions, assisting the Assistant Manager-Operations with office duties, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage cash register operations, including handling sales and returns, and balancing the register drawer.
  • Assist the Assistant Manager-Operations with various office tasks, such as receiving, invoices, and inventory adjustments.
  • Provide exceptional customer service, greeting customers, and addressing their queries in a timely and professional manner.
  • Maintain a clean and organized front-end area, ensuring that merchandise is stocked and faced correctly.
  • Participate in store meetings and contribute to the development of new cashiers.
Requirements:
  • A high school diploma or equivalent is required.
  • Experience in retail and/or office management is preferred.
  • Cashier experience and customer service skills are essential.
Compensation:

The salary for this position is estimated to be between $12-$14 per hour, depending on location and experience.



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