Merchandise Support Specialist
4 weeks ago
Role Overview
The Customer Service Representative at Family Dollar is responsible for ensuring that every customer interaction is positive, engaging, and memorable. If you're passionate about delivering exceptional customer experiences and working in a fast-paced retail environment, this role may be the perfect fit for you.
Duties and Responsibilities
- Customer Engagement**: Engage with customers in a friendly and approachable manner, respond to their queries, and provide product recommendations
- Transaction Processing**: Process transactions accurately and efficiently, handle returns and exchanges, and manage cash handling responsibilities
Requirements and Qualifications
- High school diploma or equivalent; some college education preferred
- Experience in retail or customer-facing roles; prior knowledge of store operations a plus
- Excellent communication, problem-solving, and time management skills
Compensation and Benefits
A salary range of $38,000 - $48,000 per year, depending on your level of experience and qualifications, plus opportunities for career advancement and professional growth.
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