Digital Salesforce CRM Implementation Specialist

2 days ago


Chicago, Illinois, United States OFI Full time
Job Responsibilities
The ideal candidate will have a strong background in Salesforce CRM implementation, with expertise in functional requirements gathering and documentation. They will be responsible for leading cross-functional teams to design and implement Salesforce solutions that meet business requirements. This includes building and maintaining relationships with clients and stakeholders, conducting workshops and interviews to capture user stories, and collaborating with technical teams to ensure successful implementation.

A competitive salary of $80,000 - $110,000 per annum, depending on experience, reflects the significance of this role in driving digital transformation at OFI. In addition, a comprehensive benefits package, including health insurance, retirement savings, and professional development opportunities, will be offered to support the success of the chosen candidate.

Required Skills and Qualifications
  • Salesforce Administrator certification, with additional certifications such as Salesforce Advanced Administrator or Sales Cloud Consultant being an advantage.
  • Experience with Salesforce Manufacturing Cloud.
  • Proven experience (4+ years) in gathering and documenting business requirements for Salesforce CRM projects.
  • Deep understanding of CRM processes and best practices, with the ability to design and optimize workflows, validation rules, and approval processes.
  • Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.


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