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Onsite IT Migration Support Specialist
4 weeks ago
Job Summary:
Apex Systems is seeking a dedicated Onsite IT Migration Support Specialist to assist with a 2-week migration project. The successful candidate will provide onsite migration support, move workstations, and follow the migration manual. This role requires staying onsite to support employees, taking inventory of equipment, and assisting end users with the setup of their desktop environment.
Key Responsibilities:
* Provide migration support for a 2-week project.
* Move workstations and follow the migration manual.
* Stay onsite to assist employees who may need support.
* Arrive onsite at the appointed time and check in with the onsite POC.
* Locate equipment and determine the work area as directed by the POC.
* Take inventory of new and old equipment, capturing serial numbers.
* Assist end users with login and setup of their desktop environment, including:
* Outlook signatures
* OneDrive sync
* Browser favorites
* M365 application functionality
* Application verification
* Verify print options (network and/or local).
* Follow directions from the onsite lead.
* Escalate any issues immediately to the site lead.
Qualifications:
* Excellent communication and interpersonal skills.
* Ability to work independently and follow detailed instructions.
* Strong organizational skills and attention to detail.
Working Conditions:
* Ability to lift and move equipment as needed.
* Must adhere to the designated work hours and report time accurately.
Requirements:
* High School Diploma or GED.
* Good communication and reading skills.
* Ability to follow instructions.
* Technical aptitude/familiarity (no prior experience needed).
About Apex Systems:
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.