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Customer Service Consultant
2 months ago
Position Overview - Your Role:
Are you a personable individual with a knack for delivering exceptional customer service? Join our team as a Customer Service Consultant, where you will be the first point of contact for our clients. Your primary responsibility will be to warmly welcome customers and attentively address their vehicle-related inquiries. You will articulate necessary repairs and suggest maintenance services tailored to their needs. If you seek a workplace that values your contributions and fosters your professional growth, consider H+H Automotive for your next career move.
- Engage with customers to understand their vehicle concerns.
- Effectively communicate the benefits of recommended services and repairs.
- Demonstrate a genuine passion for customer interaction.
- Utilize advanced technology to enhance the customer experience.
- Work schedule: Monday - Friday from 7 AM to 6 PM, with one shift from 7 AM to 4 PM weekly.
- Availability for every other Saturday is required.
- Prior experience in a customer service role is preferred.
- Exceptional communication abilities.
- Proficient in promoting products or services.
- Familiarity with automotive knowledge is advantageous.
- Strong computer literacy.
- Possess a clean driving record.
- Ability to operate both automatic and manual vehicles.
- Capable of performing physical tasks associated with the role.
- Ability to walk briskly and lift items as needed.
- Recognized as one of the Best Places to Work.
- State-of-the-art, climate-controlled facilities.
- Equipped with the latest technology.
- Long-standing reputation as a premier automotive dealer.
- Competitive benefits package designed to support our employees.
Our Mission: We strive to enhance the lives of our clients and team members by delivering an unparalleled experience.
Benefits Include:
- Comprehensive health, vision, and dental insurance.
- Long-term disability and life insurance coverage.
- 401k plan with company matching.
- Paid time off available after a designated period of employment.
- Support for various charitable organizations.
- Commitment to fostering a diverse and inclusive workplace.
H+H Automotive has been a family-owned business dedicated to serving the community for decades. We offer a variety of career opportunities across multiple automotive brands. Join us in our mission to provide a Best-in-Class experience for all our customers and associates.
Note: A background check and drug screening will be part of the hiring process. H+H Automotive is an equal opportunity employer, committed to diversity and inclusion in the workplace.
