![New Holland Brewing](https://media.trabajo.org/img/noimg.jpg)
Retail Associate
2 weeks ago
The Retail Associate warmly welcomes and engages customers upon their arrival and departure. This role involves assisting patrons and encouraging them to purchase merchandise, craft beverages, and spirits in a retail setting. A genuine passion for customer interaction is essential for success in this position.
Key Responsibilities
- Uphold and embody our Mission, Vision, and Values in all interactions.
- Assist customers with retail products and inquiries.
- Facilitate guest reservations and provide assistance as needed.
- Guide customers in their selections by building confidence and offering thoughtful suggestions.
- Utilize effective communication methods and technology.
- Possess comprehensive knowledge of our beverages and accurately describe their flavors, styles, and categories.
- Stay informed about upcoming events and promotions.
- Maintain cleanliness and organization throughout the retail space.
- Verify customer identification to ensure compliance with legal age requirements.
- Organize and manage all retail inventory.
- Oversee our takeout operations, ensuring accuracy in orders.
- Deliver curbside orders to guests' vehicles or assist with in-store pickups.
- Make recommendations for food and drink selections and address any customer inquiries.
- Perform additional responsibilities as assigned.
Qualifications
- Exceptional interpersonal skills and a customer-focused mindset.
- Strong problem-solving abilities and a proactive approach.
- Ability to manage multiple tasks while maintaining a positive demeanor.
- A genuine enthusiasm for engaging with guests and fostering a welcoming atmosphere.
- A commitment to being part of a high-performing team.
- Effective communication skills and the ability to collaborate with colleagues.
- A sense of urgency and the ability to remain composed in fast-paced situations.
- Availability to work various shifts, including days, nights, weekends, and holidays.
Physical Requirements
- Ability to stand for extended periods, up to ten hours.
- Capability to reach, bend, stoop, and lift items weighing up to fifty pounds.
Desired Experience
- Previous experience in a retail environment is preferred but not mandatory.
- Basic math skills and proficiency in handling cash transactions.
- ServeSafe certification is a plus, or the willingness to obtain certification within 90 days of employment.
Our Commitment
At New Holland Brewing Company, we strive to enhance the quality of life for our customers and team members alike. Our mission is to create memorable experiences through exceptional service and quality products.
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