Automotive Claims Examiner

7 days ago


Mesa, Arizona, United States Ascent Administration Full time
Job Title: Claims Adjuster

We are seeking a detail-oriented Claims Adjuster with strong expertise in automotive mechanics to join our team at Ascent Administration.

Key Responsibilities:

  • Review and process automotive repair claims with precision and efficiency.
  • Utilize automotive mechanical knowledge to assess repair estimates and validate claims.
  • Work closely with repair shops, service advisors, and customers to resolve claim discrepancies.
  • Analyze repair orders and service reports to ensure repairs comply with policy and warranty guidelines.
  • Investigate claim details, request additional documentation if necessary, and make decisions on claim approvals or denials.
  • Maintain detailed and accurate records of claim documentation and communications.
  • Provide excellent customer service and timely responses throughout the claims process.

Qualifications:

  • Previous experience in claims adjusting, automotive repair, or a related field.
  • Strong understanding of automotive mechanical systems and repair procedures.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage a high volume of claims while maintaining attention to detail.
  • Familiarity with claims management software is a plus.
  • Strong organizational and time management skills.

We offer a competitive salary dependent upon experience and a collaborative work environment focused on delivering top-notch customer satisfaction.



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