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Store Manager in Training Position
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a Store Manager in Training, you will be responsible for supervising and training a team of 2-5 employees, leading new staff onboarding and initial training, and conducting interviews for potential new hires.
Key Responsibilities:
- Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
- Supervise and train team members engaged in cookie sales and customer deliveries.
- Lead new hourly staff onboarding and initial training.
- Conduct initial interviews for potential new hires.
- Support Store Ops Manager with ordering, inventory control, and scheduling.
- Hold staff accountable to company standards.
- Upsell and provide excellent customer service.
Requirements:
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:
Insomnia Cookies is a rapidly growing, nationally recognized company that is revolutionizing the cookie game. With an expanding footprint of over 290 stores globally, we are committed to providing our customers with a unique and delicious experience. As a Store Manager in Training, you will be part of a dynamic team that is passionate about delivering exceptional customer service and creating a fun and exciting work environment.
