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Site Reliability Engineer

2 months ago

Atlanta, Georgia, United States FIS Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our innovative Platform Service Delivery team at FIS. As an SRE, you will play a critical role in ensuring the high stability, reduced Service Downtime, and improved Quality of Service for our clients.

Key Responsibilities
  • Participate in day-to-day activities of operating the payment infrastructure
  • Collaborate with cross-functional teams to create proactive engineering mechanisms
  • Build automations to simplify operations and processes
  • Lead incident triage calls and follow up on root cause analysis
  • Configure and deploy product releases into production and verify for quality work
  • Develop monitoring and alerting for payments platform
  • Identify repetitive non-value adding tasks and automate them
Requirements
  • At least 2-3 years of experience in building and supporting application infrastructure in a private and/or public cloud
  • Knowledge of automation tools associated with infrastructure as code, deployment, and configuration management
  • Experience with engineering practices, source control systems, release and deployment patterns
  • Hands-on experience in Unix shell scripting, Perl/Python programming
  • Experience with engineering deployment technologies, containers, databases, packages
  • 2-3 years of change management experience on ITSM tools like Service Now
  • Experience initiating and leading or participating in resolution of incidents
  • 2-3 years of experience developing and implementing effective monitoring on standard tools similar to Splunk and Dynatrace
What We Offer
  • A work environment built on collaboration, flexibility, and respect
  • Competitive salary and attractive range of benefits designed to support your lifestyle and wellbeing
  • Varied and challenging work to help you grow your technical skillset