Digital Adoption Platform Consultant
1 week ago
WalkMe is seeking a highly skilled Professional Services Consultant to join our team. As a key member of our implementation team, you will be responsible for designing and building solutions that enhance the user experience across multiple websites and platforms.
Key Responsibilities- Design, build, and implement interactive experiences for our customers to drive business impact.
- Work closely with customer application owners to understand their business objectives, pain points, and end-user needs.
- Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences.
- Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget.
- Monitor and analyze WalkMe usage data and user feedback to identify opportunities for optimization and improvement.
- Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
- Strong understanding of user behavior and how to improve user engagement through WalkMe.
- Familiarity with HTML, CSS, and JavaScript to customize and integrate WalkMe elements into web applications.
- Analytical mindset, capable of interpreting data to make data-driven decisions and optimize WalkMe implementations.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Attention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.
- Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.
- Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources.
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives.
- We seek to hire and develop the best talent, bringing a range of perspectives, experiences, and backgrounds to the DAP category.
- We offer flexible work arrangements, a supportive culture, and opportunities for career development.
- We provide comprehensive health care coverage, a 401(k) program, and a vacation policy to encourage a healthy work-life balance.
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Digital Adoption Specialist
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Digital Adoption Platform Manager
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Digital Adoption Specialist
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