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Field Engineer 4

2 months ago

White River Junction, Vermont, United States Netpace Full time
Job Title: Field Engineer 4

We are seeking a highly skilled Field Engineer 4 to join our team at Netpace. As a Field Engineer 4, you will be responsible for providing top-notch technical support to our clients.

Job Summary:

The Field Engineer 4 will work in a highly directed environment, performing repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. You will also perform other non-troubleshooting duties, including routine installs, moves, adds, and changes as part of a directed team.

Responsibilities:
  • Provide technical support to clients via phone, email, or in-person
  • Perform repair activities, including replaceable unit swapping, image loading, and unit testing
  • Install and service PCs, PC peripherals, and electronic equipment
  • Load software with a script
  • Perform routine installs, moves, adds, and changes as part of a directed team
Requirements:
  • DELL Desktop PC, Install/Support, Expert
  • A+ Certification
  • Reliable transportation
  • Ability to pass drug and background screening
  • Ability to complete required product training
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information].