Customer Service Representative

5 days ago


Sierra Vista, Arizona, United States Kroger Full time

Join the Kroger team as a Front End Customer Service Representative in Arizona. We are looking for a skilled and enthusiastic individual to provide exceptional customer service, manage cash handling, and maintain a clean store environment.

About Us

Fry's Food Stores merged with The Kroger Company in 1983, and today we proudly serve our customers in over 120 stores throughout Arizona. As part of the Kroger family, we take pride in bringing diverse teams together with a passion for food and people. Our goal is to Feed the Human Spirit by creating amazing experiences for our customers, communities, and each other.

Job Description

This role involves providing outstanding customer service through exceptional communication skills, ensuring accurate and efficient transactions, and maintaining a safe and clean environment. You will be responsible for:

  • Handling customer transactions quickly and accurately
  • Responding to customer inquiries about products sold within the department
  • Processing customer returns and exchanges
  • Communicating new and ongoing special programs and promotions with customers
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent
  • Effective communication and interpersonal skills
  • Basic math knowledge and ability to handle cash
  • Ability to work in a fast-paced environment and adapt to changing situations
Benefits

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

The estimated annual salary for this role is $40,000-$50,000, depending on experience and qualifications.



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