Customer Service and Patient Registration Specialist

4 days ago


Sierra Vista, Arizona, United States R1 Full time

We are seeking a Customer Service and Patient Registration Specialist to join our team at R1. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

Company Overview

R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. Our innovative approach combines advanced technology with deep expertise in revenue cycle management.

Job Description

In this role, you will work as a Customer Service Representative, helping patients check into the hospital while providing accurate and compassionate support. You will be responsible for collecting information quickly and efficiently, building trust with patients, and addressing their concerns and questions.

Key Responsibilities:
  • Work on computers and answer phones to intake information in a busy environment
  • Help patients who may be very ill or worried, listening carefully to ease their anxiety
  • Collect patient and insurance information accurately and efficiently
Requirements

To thrive in this job, you must have excellent customer service experience and a high school diploma or equivalent. A strong foundation in multitasking, typing, and technology is also essential.

Benefits

As a valued member of our team, you can expect competitive compensation, opportunities for career growth, and a comprehensive benefits package. We prioritize the well-being of our associates and offer resources to support your personal and professional development.



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