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Operations Manager
2 months ago
We are seeking a skilled General Manager to oversee our operations at Big Dave's Cheesesteaks. This pivotal role involves leading the senior management team, ensuring that daily activities run smoothly while fostering a culture of excellence among our staff.
Key Responsibilities:- Oversee sales and operational functions to maximize efficiency.
- Ensure compliance with company policies and nurture a collaborative team environment.
- Devise and execute strategies aimed at enhancing customer satisfaction and driving profitability.
- Evaluate financial metrics to inform strategic business decisions and promote growth.
- Manage the recruitment, onboarding, and training processes for new hires in line with HR standards.
- A minimum of five years of managerial experience in a dynamic setting.
- Demonstrated success in leading teams to achieve high performance.
- Exceptional verbal and written communication skills, with a talent for building strong relationships with both staff and customers.
- Authorization to work in the United States.
- Strong organizational and problem-solving skills.
- Experience in financial management and budgeting.
- Ability to maintain composure in high-pressure situations.
Big Dave's Cheesesteaks is rapidly expanding within the Atlanta and Charlotte markets. Founded by Derrick Hayes, the establishment combines authentic Philadelphia cuisine with a welcoming atmosphere. Our menu features popular items such as cheesesteak egg rolls and innovative takes on classic dishes, earning accolades in the culinary community.
