Service Desk Tier 2 Support Specialist

Job SummaryWe are seeking a highly skilled Senior Service Desk Specialist to join our team in Washington, DC. As a key member of our support team, you will provide expert-level technical assistance to our end-users, resolving complex hardware, software, and network-related issues.Key ResponsibilitiesProvide technical support to end-users on hardware,...

About UsAt Applied Insight, we're dedicated to solving real-world problems and delivering innovative solutions to our federal government customers. Our team of experts works closely with agencies and industries to overcome technical and cultural hurdles, empowering them with the latest technologies and quality analysis.Job DescriptionWe're seeking a highly...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.Our team of technologists has always gone the extra mile to help our federal clients succeed.However, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the...

Job SummaryWe are seeking a highly skilled Senior Service Desk Specialist to join our team in Washington, DC. As a key member of our support team, you will provide expert-level technical assistance to our end-users, resolving complex hardware, software, and network-related issues.Key ResponsibilitiesProvide technical support to end-users on difficult...

Job SummaryThe Service Desk Specialist plays a critical role in providing technical support to end-users, troubleshooting complex issues, and ensuring timely resolution of tickets. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesRespond to and diagnose...

Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Convergenz. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our end-users, troubleshooting and resolving moderately complex issues, and ensuring seamless service delivery.Key Responsibilities:Provide Tier 1...

Job SummaryWe are seeking a highly skilled and detail-oriented Tier 2 Support Technician to join our team at InsideHigherEd. The successful candidate will provide exceptional customer service and technical support to our faculty, staff, and students.Key ResponsibilitiesInstall, maintain, and upgrade computers and peripherals, as well as software...

Amentum is seeking Tier 2 IT Support Technicians to join our team and support our Washington, DC customer. We are looking for team members who are passionate about making a difference by working on critical efforts we manage as a premier government contractor.We are pipelining candidates for a future role. You enjoy providing Tier 2 support while...

Job Title: Help Desk Specialist JourneymanAt AHU Technologies Inc, we are seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their technical issues are resolved in a timely and efficient manner.Key Responsibilities:Respond to and...

Job Title: Tier 2 Helpdesk TechnicianJob Summary:We are seeking a highly skilled and experienced Tier 2 Helpdesk Technician to join our team at NetCentrics Corporation. As a key member of our IT support team, you will be responsible for providing technical support to senior executive leadership, leading major building moves, and collaborating with Desktop...

Job DescriptionJob DescriptionRightDirection Technology Solutions LLCDescription:The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U.S. Dept of State in Washington, D.C. This position is full-time and on-site with standard office hours. This role is also responsible for providing excellent customer service to VIP staff within the...

RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite in D.C.). Requirements GTM Help Desk Specialist -...

Job SummaryWe are seeking a highly skilled Service Desk Technician to join our team at MetroStar. As a Service Desk Technician, you will be responsible for providing top-notch technical support to our clients, ensuring that their technology needs are met with efficiency and professionalism.Key ResponsibilitiesProvide Tier 1 and Tier 2 technical support to...

Job Title: Service Desk ManagerJob Summary:Kikiktagruk Inupiat Corporation is seeking a highly skilled Service Desk Manager to oversee the day-to-day operations of the Service Desk, ensuring the delivery of high-quality support services to end-users. This role involves defining requirements and policies, recommending improvements based on industry best...

Job Title: Tier III Help Desk AnalystKeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives.About the Role:The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems.As a...

About UsAt Applied Insight, we're dedicated to solving real-world problems and delivering innovative solutions to our federal government customers. Our team of experts works closely with agencies and industries to overcome technical and cultural hurdles, empowering them with the latest end-to-end cloud infrastructure, big data, and cyber capabilities.Job...

About UsAt Applied Insight, we're dedicated to solving real-world problems and delivering innovative solutions to our federal government customers. Our team of experts works closely with agencies and industries to overcome technical and cultural hurdles, empowering them with the latest technologies and quality analysis.Job SummaryWe're seeking a highly...

Job SummaryCognitive Medical Systems Inc. is seeking a highly skilled Desktop Support Specialist to provide on-site technical support for our clients. As a key member of our team, you will be responsible for delivering exceptional customer service and technical expertise to ensure seamless IT operations.Key ResponsibilitiesProvide routine IT customer support...

Job OverviewPennant Solutions Group is seeking a skilled Service Desk Technician to join our team in Washington, DC.Key ResponsibilitiesProvide top-notch technical support to our clients, resolving Tier 1 and Tier 2 issues efficiently.Utilize excellent communication skills to effectively interact with clients via phone and other channels.Collaborate with our...

Job SummaryWe are seeking an experienced and motivated Help Desk Support Specialist to provide technical support to users with complex IT issues.Key ResponsibilitiesProvide Tier II help desk support to users unable to resolve technical issues at the Tier 1 level.Develop creative solutions to customer problems to ensure customer satisfaction and...