Patient Services Representative

3 weeks ago


Cincinnati, Ohio, United States Beacon Orthopaedic Partners MSO LLC Full time
Job Opportunity

Beacon Orthopaedic Partners MSO LLC is seeking a highly skilled Patient Services Representative to join our team. This individual will be responsible for providing exceptional customer service to our patients, managing patient flow, and coordinating appointments.

The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Provide exceptional customer service to patients, responding to their inquiries and concerns
  • Manage patient flow, ensuring efficient check-in and check-out processes
  • Coordinate appointments, reschedule existing ones, and confirm patient information
  • Collect co-pays, co-insurance, and self-pay amounts at time of service
  • Maintain accurate records, including patient demographics and insurance information

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Familiarity with electronic health records (EHRs) and practice management systems (PMS)

We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, as well as opportunities for professional growth and development.



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