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Nurse Manager
2 months ago
Serves as the nursing manager within the Mental Health Residential Center for Addiction Medicine (ADDM) or Mental Health (MH) services as assigned. Oversees department nursing staff to meet the needs of patients, visitors, physicians, and staff. Collaborates with the Clinical Services Manager to coordinate activities within the facility, ensuring efficient operations and adherence to regionally consistent practices, processes, and protocols to achieve excellence in quality of care, service, access, resource utilization, employee/physician satisfaction, and workplace safety.
Key Responsibilities:- Supervision: Direct responsibility for supervising and mentoring RN, CNA, Milieu Counselor, and Unit Specialist staff working within the facility. Identifies and/or prevents potential problems. Provides administrative presence for staff, assists with training, problem-solving, and coaching. Provides training and ensures staff competencies are maintained. Identifies and follows up on patient care issues. Observes staff and initiates corrective action if required, reporting appropriate information to the Residential Administrator.
- Staffing: Reviews and oversees staff scheduling. Works with the MH Clinical Services Manager and/or ADDM Clinical Services Manager and the Residential Administrator to make appropriate staffing decisions using clinical judgment, nursing workload measurement system, and budget. Works with the charge RN and team to manage staffing levels as needed during shifts. Balances available resources with patient needs. Assists in selecting, developing, and retaining competent and satisfied staff. Recruits, interviews, selects, orients, and provides training. Addresses issues requiring disciplinary action up to and including termination. Conducts performance evaluations and recognizes achievements.
- Customers: Oversees responsibility to assist staff and physicians in ensuring that members receive safe, competent care while in the MH/ADDM residential facility and that all their needs have been met. Liaisons with nursing departments at medical centers.
- Financial Accountability: Ensures the ongoing identification, evaluation, and implementation of cost-restructure efforts and revenue optimization. Actively communicates departmental support of organizational goals, the importance of fiscal responsibility, and the mission to support healthy workers.
- Experience: Minimum three (3) years of relevant clinical or related healthcare experience. Minimum three (3) years of applicable leadership experience, such as charge nurse, lead, or supervisor, or program/project management experience or related consulting experience.
- Education: Graduate from an accredited School of nursing. Bachelor's degree or higher in Nursing.
- License, Certification, Registration: Registered Nurse License (in the state where care is provided). National Provider Identifier required at hire. Basic Life Support.
- Ability to utilize computer programs (e.g., electronic medical record). Working knowledge of addiction or mental health disorders and treatment modalities for program-specific populations. Demonstrated knowledge and skill in operations management, including staffing, scheduling, personnel management, workflow planning, staff development, and competency assessment. Current knowledge of psychotropic medications, effects, and side effects. Current knowledge of co-occurring medical, mental health, and chemical dependency disorders. Ability to manage aggressive behavior. Demonstrated ability to manage change, make decisions, and cope with the demands of a dynamic clinical environment.
- Minimum three (3) years of leadership experience in an acute mental health or addiction treatment setting. Knowledge of addiction medicine or mental health care for program-specific populations. Knowledge of unit/program organization and administrative leadership. Knowledge of union contract administration. Working knowledge of the Kaiser Permanente organization and business systems. Knowledge of regulations governing mental health and addiction medicine facilities. Ability to effectively utilize continuous quality improvement and patient safety practices to assure the provision of quality patient care.
