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Relief Customer Service Representative Driver

2 months ago

Dickinson, North Dakota, United States Aramark Uniform Services Full time

Job Title: Relief Customer Service Representative Driver

Job Summary:

The Relief Customer Service Representative Driver is responsible for providing exceptional customer service to a variety of clients while safely operating a company step van. This role requires a strong understanding of services, policies, and pricing methods, as well as excellent communication and problem-solving skills.

Responsibilities:

  • Safely operate a company step van to provide products and services to clients
  • Verify daily preventative maintenance of vehicle and maintain proper operator documentation
  • Manage daily route independently to ensure accurate and timely delivery of product
  • Loads/unloads product per company policies, procedures, and guidelines
  • Review invoices daily for complete and accurate information and make corrections as needed
  • Meet sales goals and promote overall route growth to enhance profitability
  • Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts
  • Assists the sales organization with the procurement of additional new business
  • Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
  • Monitor customer feedback and handle customer issues in a prompt and courteous manner
  • Take responsibility for your personal safety and watch out for the safety of others

Requirements:

  • Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record
  • Customer service experience with a wide variety of consistent customer contact
  • Strong math and basic computer skills
  • Demonstrated experience selling services/products and generating new business preferred
  • Excellent customer service and verbal communication skills required
  • Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns

Working Environment:

This role requires working in a fast-paced environment with irregular and long hours. The Relief Customer Service Representative Driver must be able to lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.

Education:

High school degree or equivalent

License Requirements/Certifications:

Valid Driver's License